Pay your Business Rates online
You can now pay online with Kennet's secure online
payments system
Please follow this link to make a payment
Please
follow this link for full details of our privacy statement
Do
I need to use any new software?
Which
cards do you not accept?
Why
is Kennet District Council offering online payments?
What can I pay online?
You can pay for council tax, business rates, invoices, and car parking charges
Back to Top
What else do I need
To make a payment you will need your account reference number from your bill and your debit card details. Please make sure that you have your bill and your debit card to hand. Please follow this link to make a payment
Do I need to use any new software?
You may need to download a specific browser which should contain High Encryption to use our online transactions service. This is a free download. The information you need is available below under the 'Is it safe' heading. We cannot guarantee that your online transactions will work if you do not use the recommended software.
Is it safe?
Yes it is safe. Your transaction will take place within a secure payment system. We use Secure Socket Layer (SSL) technology, a standard supported by major internet browsers. All of your personal and card details are protected by using 1024Bit encryption when transmitted over the Internet. In order for a transaction to take place securely your browser must support 1024Bit encryption. If your browser does not support this level of encryption, follow this link or click on the icon below to upgrade your browser.
If you are in a public place we strongly advise you make sure you are not overlooked as you enter your details to prevent them being misused by somebody else.
Back to Top
What if it doesn't work?
If you can not get into the payments page when you click on "Make a payment", this is probably because your browser doesn't support 128 bit encryption. You are therefore prevented from making a payment since anything less than 128 is not safe. In order to make the payment, you will need to update your encryption bit. This is very easy to do and will not cost you anything. Click on the icon below to update your encryption bit to 128 Internet Explorer.
Which cards do you not accept?
You can pay by Visa debit or credit card. We do not accept Electron, American Express and Diners Club.
Can I have a receipt?
You will receive a confirmation of your payment on your screen after you make the payment. You can print this out as confirmation.
What if my card is refused?
Cards are not refused by Kennet District Council - they are refused by your bank. There are many reasons why this may happen and we suggest you contact your bank directly.
Back to Top
Why is Kennet District Council offering online payments?
Delivering council services electronically is part of the Governments modernising government agenda. Kennet District Council must try to make all our services available to you electronically where ever possible.
Paying By Direct Debit
If you don't wish to pay your bills using your debit or credit cards, you can always ease your mind by paying by Direct Debit.
Follow for Direct debit details and a link to an application form for Council Tax in pdf format
Legal Statement
The data that you provide during this transaction will only be used for the purpose of recording your payment. We shall abide by the principles of the Data Protection Act 1998 and ensure that the data is used for no other purposes and is disclosed to no third party.
Please follow this link for full details of our privacy statement
Back to Top