How to notify us of your changes
If you have a change in circumstances this must be notified to the Benefits section in writing.
You must tell us of the change in writing by:
-
Completing a change of circumstances form if you are starting work or changing address (see below)
-
Sending us a letter
-
Using our Notice of Change form which you can download below
-
Visiting our customer services and filling in a change of circumstances form in the office.
You can tell us about the change over the phone, but you must follow up the call in writing.
Write to the Benefits section at:
BrowfortBath Road
Devizes
Wiltshire SN10 2AT
Get our contact details and opening times
When you tell us about a change you must also send in evidence of
the change, and the date it occurred. For example, if you have a rent increase you should send in a
letter or new tenancy agreement from your landlord showing the new amount of rent and the date the increase
is from.
Starting Work Form - if
you are starting work you may be entitled to extra help for the first four weeks - please see our page
on Extended payments for further information
Change of Address Form - You can usually only claim benefit on one home. However, if you have to pay rent on two homes you may be able to claim benefit for up to four weeks, see our Overlap Form for more details and how to claim
You should not delay in notifying us of a change as you may lose out on benefit
.
Changes may affect the amount of benefit you receive. If you delay in telling us you may lose money or if we pay you too much money you will be required to pay the money back.
What happens if we pay you too much benefit