Online Services
Your one stop shop to our on-line services - From this page we will give you access to our services 24/ 7. As we update our online service we will update this page and the rest of the site in its relevant section.
Online payments
- You can now pay for council tax, business rates, and invoices online at our secure payment service . Follow this link to make a payment
New Online Forms
- You can now complete an application, comment, report or request online using our new online form service. Follow this link to fill in an online formLeisure On-Line Payments
- You can now book many activities by using our e-bookings facility. Simply follow the steps as they appear on the screen.
To use this facility you must have a Leisure card and pay for the activity when booking.
Follow this link for Frequently Asked Questions about the sport and leisure online booking system
If you are unable to book on-line please contact the Leisure Centre you intend to book at.
Follow this link to make a booking
Collection Requests
Abandoned Vehicle Follow this link to report an abandoned Vehicle
Alternate Weekly Collections follow this link to complete a Feedback form to send us any comments or queries you may have about the Alternate Weekly Collection.
Assisted collections/ Back door Where residents are unable to place waste out for collection in accordance with the Council's Waste Collection Policy due to medical conditions, the Council will arrange for collections to be made from the nearest convenient location such as a back door. Follow this link to request assisted Collection
Black boxes application Kennet District Council provides a kerbside collection of recyclables to 100% of the district. if you are regularly filling your black recycling box and would like another, free of charge, please follow this link to complete the Black boxes application form.
Comments If you have any other comments, requests or complaints, please tell us about it. It could be anything from Grass cutting to playing areas. follow this link to find out more
Debris on the Highway. To report any debris in the highway please contact Wiltshire County Council on telephone number: 0800 232323 or fill out a Highway Cleaning Report and Kennet District Council will report if for you
Dead Animals We can remove dead animals from the highway please follow this link to report a dead animal.
Fly Posting -Fly Posting relates to the unauthorised posting of posters / advertisements etc.follow this link to report Fly Posting
Fly Tipping - Kennet District Council operates two dedicated crews clearing fly tipped waste throughout the district. follow this link to report Fly Tipping
Garden waste bin application Kennet District green Garden Waste Collection Service is available to the whole area. This is a fortnightly collection of green garden waste from an 180litre wheelie bin for an annual charge of £27. Follow this link to feedback on this service
If you would like to take part in this service, please follow this link to complete the Garden Waste Collection Service application form. Alternatively please contact the Council on 01380 724911.
Grass Cutting and Grounds Maintenance Kennet District Council undertake grass cutting and grounds maintenance throughout the district follow this link to feedback
Litter Bins -Kennet District Council empties litterbins in the Town Centres daily, and weekly in the parishes. Follow this link to feedback on littler bins
Multiple Collection points Kennet also offers re cycling facilities in the form of communal wheelie bins for multiple dwellings in the district. Residents receiving this service are also eligible for recycling baskets. If you are interested in receiving this service, please follow this link and complete the Multiple Collection points application form.
Skip Hire Service Kennet District Council offer a skip hire service to the public at competitive rates. Various sizes are available from 6 to 12 cubic yards. Follow this link to feedback on skip hire
Street Cleaning Kennet District Council endeavors to keep the kerbs and street clear of litter - are there any areas where we are failing to do this ? Follow this link to feedback on Street Cleaning.
Street Lighting Let us know if there is a faulty street light where you live. Follow this link to feedback on Street Lighting
Street Name Plates Kennet District Council deals with maintenance of existing Street Name Plates including the replacement of damaged or worn plates. Follow this link to feedback on Street Name Plates
Weed Removal Kennet District Council in partnership with Wiltshire County Council have set up a dedicated team to react to reports of unsightly weed growth in the Kennet district. Follow to feedback on weed removal
Environmental Health & Protection Services
Environmental Health & Protection Services on-line forms
Kennet's Environment Health & Protection Services attempt to provide the best possible services to the public.
If you have an enquiry, comment or request for service regarding any of our services below, please follow the links to fill in the on-line reporting form and an officer will contact you.
For more information on any of these services, please follow the links on the category headings or follow this link to see all the forms.
Environmental Issues & Energy Efficiency
Parking Charge
To pay for a Penalty Charge Notice (PCN), to find out more information about the contravention, or to appeal. please follow this link
What's On
Have you an event locally you want promoted on this site? If
so please follow this link to send us details of your event
Looking
for tourism help / advice? follow this link to feedback to tourism
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Report a benefit fraud
If you suspect someone of benefit fraud, please follow this link and complete as much of this form as you can. Do not worry if you don't know the answers to some of the questions. We respect your right to confidentiality and will not disclose your details to anyone else. follow this link to report a benefit fraud
Make a planning application
Kennet District Council works in partnership with the Planning Portal (External link) to provide services and information about the planning system. Follow the following link to:
Make a planning application on line to Kennet District Council
Change your address
IamMoving.com (External link) makes moving home simpler. Tell companies and organisations that you're moving. Stop services at your old address. Start them at your new home. Do it all in one place - IamMoving.com (External link).
Consultation
Consultation is carried out to find out what people think and want
from the authority.
We need your input to understand local needs for the services that
the Council delivers. If you are a resident of the Kennet District and you would like to take part in
future consultations, please fill in this form. Follow to find out
more about consultation
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Feedback / Complain
We appreciate your comments or suggestions on further
developments and your support for the site. Follow for the site feedback form
If
you are unhappy with any of the services, please let us know by completing an on-line complaint form.
Follow to find out more
Do it online with Directgov
Directgov site (External link) external link
What will the internet do for you?
UK Passport Service online passport pre-application website. This is a secure site designed to help customers correctly complete a passport application form on screen.
Apply for a passport (External link)
Book a theory test online with the Driving Standards Agency. You'll need the candidate's provisional driving licence number and your valid credit or debit card.
Book a Driving Test Theory Test (External link)
Information about TV licence concessions from TV Licencing.
Buy A Television Licence (External link)
Get advice on choosing suitable childcare or search for childcare in your local area.
Find a Local School (External link)
Find a nursery, primary, secondary or 16-plus school near you. England only
Find Local Childcare (External link)
Link (External link)The National Health Service (NHS) website provides a local health service search tool for finding all types of services available in your area. England only.
Find health services in your area (External link)
Consumers and businesses can make claims online to recover money owed to them. This Court Service scheme applies for claims of less than £100,000.
Make claims to recover debts (External link)
Transport Direct is the only website that offers information for door-to-door travel for both public transport and car journeys around Britain.
Plan your journey with Transport Direct (External link)
Send a message from the MI5 website if you have information that will help protect the country against threats of national security, such as terrorism.
Report suspect activity to MI5 (External link)
If your information relates to an imminent threat to life or property, please contact the police on 999 or the police Anti-terrorist Hotline on 0800 789 321.
The new tax credits website tells you whether you qualify for tax credits, tells you how much you could get and allows you to claim online.
Complete and send back tax returns over the Internet
Tax Self Assessment online (External link)